Shipping Policy

SHIPPING POLICY

DATE OF LAST UPDATE: May 28, 2022

Shipping Policy

Currently we provide free shipping to Canada and the USA .

Shipment processing time
All orders are processed within 3 business days.

Shipping rates and delivery estimated
Shipping charges for your order (other than Canada and the USA) will be calculated and displayed at checkout.

 Shipping method                       Estimated delivery time             Shipment cost    
 Standard Shipping                      10-25 business days                          Free

USA: Please note, we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Innovate Crocheting Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Innovate Crocheting Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Still have questions about shipping? Contact customer service at hello@innovatecrochetingshop.com.

Innovate Crocheting Shop

Re: Customer Support

PO Box 38565 Howick, , Auckland

Auckland, 2145